Shipping policy

Shipping Policy

Order processing

Orders are typically processed after your purchase is confirmed. Processing times may vary by product and brand.

Shipping rates and delivery estimates

Available shipping options, rates, and estimated delivery times are shown at checkout based on the items in your order and your delivery address.

Products shipped by our brand partners

Some products sold on Bolster are fulfilled and shipped directly by our brand partners. Because products may ship from different locations, items in the same order may arrive separately or on different days.

If your order includes products from more than one brand or fulfillment location, you may receive multiple shipments and tracking updates.

Tracking your order

When tracking information becomes available, you’ll receive a shipping confirmation email with details for following your shipment.

Shipping delays

Delivery estimates are provided by our shipping partners and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.

Questions about your order

If you have questions about your shipment, please contact us at rachel@shopbolster.com with your order number. Bolster is your point of contact for orders placed through our store.